Shipping Policy
Inerro – Shipping Policy
Effective Date: 1st August 2025
At Inerro, we aim to provide efficient and reliable shipping for all physical products related to our trails. Below is an outline of our shipping practices and policies.
Order Processing Time
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All orders are processed within 1–3 business days after receipt of payment.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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If we experience a high volume of orders, processing times may be delayed. We will notify you by email if there is a significant delay.
Shipping Methods & Delivery Timeframes
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Royal Mail 2nd class post
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Delivery estimates apply after order processing.
Shipping Destinations
We currently ship to:
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All regions within the United Kingdom
Shipping Costs
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Shipping fees within the UK are included in the printed price
Lost or Damaged Items
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Inerro is not liable for items lost or damaged during shipping. However, we will work with you to resolve any issues with the carrier.
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Please contact us within 7 days of delivery if your order arrives damaged or does not arrive as expected.
Returns Due to Failed Delivery
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If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange redelivery (additional shipping charges may apply).
Questions
If you have any questions about shipping, please contact us at:info@inerro.co.uk